Shipping policy

Softora Shipping Policy

Effective Date: June 2026

We strive to ship your order as quickly as possible. Here’s everything you need to know about our shipping process:

Processing Time

• All orders are processed and shipped within 4–7 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• Standard Shipping: 7–14 business days after dispatch (depending on your location)
• We ship worldwide via reliable carriers (DHL, UPS, or local postal services).

Shipping Costs

• Shipping fees are calculated at checkout based on your location and chosen shipping method.
• Free shipping may be available for selected countries and order values (visible at checkout).

Order Tracking

• You will receive a tracking number via email as soon as your order is shipped.
• You can track your package using the link provided in the shipping confirmation email.

Important Notes

• Delivery times are estimates and not guaranteed. Delays may occur due to customs, holidays, or carrier issues.
• We are not responsible for delays caused by customs clearance or incorrect shipping addresses.
• Risk of loss or damage passes to the customer once the package is handed over to the carrier.

International Orders

• Customers are responsible for any customs duties, taxes, or import fees charged by their country.
• Please check with your local customs office for more information.